Fish Swap

Contact support

Tell us what's going on and we'll get back to you. Every request gets a ticket number you can follow.

Never include card numbers, bank details or passwords. We already have your order and account records.

Prefer email?

support@getfishswap.com

We aim to reply within two business days.

Order problems

Pick the order from the list above instead of typing details — we can see the full record. If an item arrived damaged or not as described, describe the damage. Our Buyer & Seller Protection page explains how disputes are handled.

Reporting a listing

Choose "Report a user or listing" and tell us what's wrong. Listings that break our rules are removed.